Terms & Conditions
Welcome to Bonpoint Dubai ("Bonpoint Dubai", "Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of www.bonpointme.com and any purchases made through our website.
By accessing, browsing, registering an account, or placing an order on this website, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website.
---
1. Company Information
Bonpoint Dubai operates the website www.bonpointme.com.
For any questions regarding these Terms & Conditions, please contact:
Email: contact@bonpointme.com
Phone: +971 56 158 9823
---
2. Eligibility
To place an order through this website, you must:
- Be at least 18 years of age; or
- Be accessing the website under the supervision of a parent or legal guardian;
- Have the legal capacity to enter into binding contracts under applicable laws.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
---
3. Account Registration
Certain features of the website may require account registration.
You are responsible for:
- Maintaining the confidentiality of your login credentials;
- Restricting access to your account;
- Ensuring all information provided is accurate and current.
You accept responsibility for all activities conducted through your account.
Bonpoint Dubai shall not be liable for any loss arising from unauthorized use of your account.
---
4. Product Information
We make reasonable efforts to ensure that all product descriptions, images, specifications, prices, and availability information displayed on the website are accurate.
However:
- Product colors may vary depending on screen settings and device displays;
- Product packaging may differ from images shown;
- Minor variations in materials, finishes, sizing, or appearance may occur;
- Availability is subject to stock confirmation.
The display of products on the website does not constitute a legally binding offer.
---
5. Pricing
All prices displayed on the website are in United Arab Emirates Dirhams (AED) unless otherwise stated.
Prices may be changed without prior notice.
Despite our best efforts, pricing errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to:
- Refuse or cancel the order;
- Correct the pricing error;
- Contact you regarding the correction before processing the order.
If payment has already been collected, any cancelled order will be refunded in accordance with our Refund Policy.
---
6. Orders and Acceptance
Submission of an order constitutes an offer to purchase products from Bonpoint Dubai.
Orders are subject to:
- Product availability;
- Payment verification;
- Fraud prevention checks;
- Internal approval procedures.
An order confirmation email acknowledges receipt of your order but does not constitute acceptance.
A binding contract is formed only when the order has been dispatched and a shipment confirmation has been issued.
We reserve the right to reject, limit, or cancel any order at our sole discretion.
---
7. Payment
We accept payment methods displayed on the website at checkout.
All payments are subject to authorization and security verification.
Bonpoint Dubai reserves the right to:
- Refuse transactions;
- Request additional identity verification;
- Suspend processing where fraud is suspected.
Payment information is processed through secure third-party payment providers.
Bonpoint Dubai does not store complete payment card information on its servers.
---
8. Promotions and Discount Codes
Promotional offers, vouchers, discount codes, and campaigns are subject to separate terms and may be withdrawn or modified at any time.
Unless otherwise stated:
- Discount codes cannot be combined;
- Promotions have no cash value;
- Promotions are non-transferable;
- Promotions may be restricted to selected products.
Bonpoint Dubai reserves the right to invalidate promotional discounts obtained through misuse or unauthorized methods.
---
9. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery dates are provided for guidance only and are not guaranteed.
Bonpoint Dubai shall not be liable for delivery delays caused by:
- Courier services;
- Customs procedures;
- Force majeure events;
- Incorrect customer information.
Risk of loss or damage passes to the customer upon successful delivery.
---
10. Returns, Refunds and Cancellations
Returns, refunds, exchanges, and order cancellations are governed by our:
- Return & Replacement Policy
- Refund Policy
- Cancellation Policy
Bonpoint Dubai reserves the right to refuse requests that do not comply with the applicable policy requirements.
---
11. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Trademarks
- Product images
- Graphics
- Videos
- Text
- Layouts
- Software
- Designs
is owned by or licensed to Bonpoint Dubai and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or exploited without prior written consent.
---
12. Prohibited Activities
Users may not:
- Violate applicable laws or regulations;
- Upload harmful software or malicious code;
- Interfere with website functionality;
- Attempt unauthorized access to systems or data;
- Engage in fraudulent activities;
- Use automated tools to scrape or extract website content;
- Misrepresent identity or affiliation.
Violation of this section may result in account suspension, order cancellation, and legal action.
---
13. Third-Party Links
The website may contain links to third-party websites.
Bonpoint Dubai does not control or endorse third-party websites and is not responsible for their content, policies, products, services, or practices.
Accessing third-party websites is at your own risk.
---
14. Limitation of Liability
To the fullest extent permitted by applicable law, Bonpoint Dubai shall not be liable for:
- Indirect damages;
- Consequential damages;
- Incidental damages;
- Loss of profits;
- Loss of revenue;
- Loss of business opportunities;
- Loss of data;
- Loss resulting from website interruptions.
Our total liability arising from any claim shall not exceed the amount paid by the customer for the relevant order giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
---
15. Indemnification
You agree to indemnify, defend, and hold harmless Bonpoint Dubai, its directors, employees, affiliates, contractors, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your breach of these Terms;
- Misuse of the website;
- Violation of applicable laws;
- Infringement of third-party rights.
---
16. Force Majeure
Bonpoint Dubai shall not be liable for any delay or failure to perform obligations resulting from circumstances beyond our reasonable control, including:
- Natural disasters;
- Government actions;
- Public health emergencies;
- Transportation disruptions;
- Internet outages;
- Labor disputes;
- Supplier shortages.
---
17. Privacy
Collection and processing of personal information are governed by our Privacy Policy.
By using this website, you consent to the collection and use of information as described in that policy.
---
18. Changes to These Terms
Bonpoint Dubai reserves the right to amend these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the revised Terms.
---
19. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.
---
20. Contact Information
For all inquiries relating to these Terms & Conditions:
Email: contact@bonpointme.com
Phone: +971 56 158 9823
Website: www.bonpointme.com
Last updated: 3 June 2026