Privacy Policy
Last Updated: 3 June 2026
Bonpoint Dubai (“Bonpoint Dubai”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase through www.bonpointme.com.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Full name
Email address
Mobile number
Billing address
Shipping address
Account login details
Date of birth (where voluntarily provided)
Transaction Information
Order history
Purchase details
Payment status
Shipping information
Technical Information
IP address
Browser type
Device information
Operating system
Website usage data
Referral source
Marketing Information
Newsletter subscriptions
Marketing preferences
Customer survey responses
Promotional campaign participation
2. How We Use Your Information
We may use your information for the following purposes:
Processing and fulfilling orders
Managing customer accounts
Providing customer support
Delivering products and services
Communicating order updates
Processing payments
Preventing fraud and unauthorized transactions
Improving website functionality and user experience
Conducting analytics and business reporting
Sending marketing communications where permitted by law
Complying with legal and regulatory obligations
3. Legal Basis for Processing
We process personal information where necessary to:
Perform contractual obligations related to your orders
Provide requested products or services
Protect our legitimate business interests
Comply with applicable legal requirements
Obtain consent where required
4. Payment Information
Payments made through our website are processed by secure third-party payment service providers.
Bonpoint Dubai does not store complete payment card numbers, card security codes (CVV), or other sensitive payment credentials on its servers.
Payment information is handled in accordance with applicable payment industry security standards by the relevant payment provider.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
Remember user preferences
Maintain shopping cart information
Analyze website traffic
Improve website performance
Measure marketing effectiveness
Enhance security
Users may manage cookie preferences through their browser settings. Disabling cookies may affect website functionality.
6. Marketing Communications
Where permitted by law, we may send promotional emails, SMS messages, WhatsApp communications, newsletters, and marketing updates.
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
Opting out of marketing communications does not affect transactional communications related to orders or account activity.
7. Information Sharing
We do not sell personal information.
We may share information with:
Payment service providers
Shipping and logistics partners
Technology service providers
Marketing and analytics providers
Professional advisers
Government authorities where required by law
Law enforcement agencies where legally necessary
All third-party service providers are expected to maintain appropriate safeguards for personal information.
8. International Data Transfers
Your information may be processed, transferred, or stored in countries outside the United Arab Emirates where our service providers operate.
Where such transfers occur, we take reasonable measures to ensure appropriate protection of personal information.
9. Data Security
We implement commercially reasonable administrative, technical, and organizational security measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Misuse
Alteration
Loss
Destruction
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide products and services
Maintain customer records
Resolve disputes
Enforce agreements
Comply with legal obligations
Meet accounting and regulatory requirements
When information is no longer required, it may be securely deleted, anonymized, or archived in accordance with applicable laws.
11. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Object to certain processing activities
Withdraw previously provided consent
Request information regarding how your data is processed
We may request verification of identity before processing such requests.
12. Children’s Privacy
Bonpoint Dubai offers products intended for children; however, this website is intended for use by adults.
We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by law.
If we become aware that personal information has been collected from a child in violation of applicable laws, we may take steps to delete such information.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Users should review the privacy policies of any external websites they visit.
14. Changes to this Privacy Policy
Bonpoint Dubai reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective upon publication on this website.
Continued use of the website following publication of updates constitutes acceptance of the revised Privacy Policy.
15. Contact Information
For questions regarding this Privacy Policy or requests concerning personal information, please contact:
Email: contact@bonpointme.com
Phone: +971 56 158 9823
Website: www.bonpointme.com
Last updated: 3 June 2026